GetResponse Review 2026: A Real Free Account, a $19 Starter Plan, and the Contact Rules That Decide Your Bill
GetResponse is a Polish email marketing and automation platform founded in 1998. On getresponse.com/pricing as of Oct 26, 2026, Starter costs $19 a month for up to 1,000 contacts, Marketer $59 and Creator $69, or $15.58, $48.38 and $56.58 a month billed yearly, with Enterprise by quote. There is also a free account for up to 500 contacts and 2,500 newsletters a month, with 14 days of paid features at the start. The catches sit in the billing rules: a person on three lists counts as three contacts, contacts you add and delete in the same month still count, overage fees repeat every month even on yearly plans, and paid plans are not refundable.
Every GetResponse link in this review goes straight to getresponse.com, its help center or its legal pages.
| Made by | GetResponse S.A., a Polish joint-stock company in Gdansk, founded in 1998 |
| What it is | Email marketing, automation, landing pages, a website builder, courses and webinars in one account |
| Plans | Starter $19; Marketer $59; Creator $69 a month at 1,000 contacts, or $15.58, $48.38 and $56.58 billed yearly; Enterprise custom; free account up to 500 contacts |
| Limits | Price rises with list size, up to 100,000 contacts on self-serve plans; Starter has 1 automation workflow and 3 users |
| Best for | Small businesses, online shops and course sellers that want email, automation and pages on one bill |
GetResponse is a sensible all-in-one email tool at small list sizes, as long as you understand how it counts contacts.
“We still build our own sending infrastructure, invest deeply in deliverability, and believe the product should do what it promises.”
That line from GetResponse's about page is the pitch in one sentence. The company was founded in Poland in 1998, says it still builds its own sending infrastructure, and the product has grown around email: newsletters and autoresponders, visual automation, landing pages and a website builder, online courses, paid newsletters, webinars, and, since Oct 5, 2026, an MCP connection that lets Claude or ChatGPT read your newsletter stats and prepare unsent newsletters in your account.
The entry price looks friendly. Starter is $19 a month for 1,000 contacts with unlimited sends. But the help center is clear about what Starter leaves out: it includes 1 automation workflow, AI tools are limited to 3 uses, and abandoned cart recovery, sales funnels, webinars and courses are not part of it. If you are buying GetResponse for automation, expect to land on Marketer at $59, about three times the Starter price. The quieter bargain is Creator: at 1,000 and 2,500 contacts it costs only $10 a month more than Marketer and adds courses for up to 500 students, paid newsletters, the website builder and webinars for 100 attendees. If you sell anything you know, price Creator first.
The bill is where you need to read carefully. GetResponse charges by contacts, and its Terms count every list separately and every contact you added that month, even ones you deleted, unsubscribed or never confirmed. Go over your tier and a List Extension Fee arrives at the end of the month and keeps coming every month, even on a yearly plan, until you trim the list. Paid plans are not refundable, and you cannot cancel while you are over your limit or owe money.
The free account is real: up to 500 contacts and 2,500 newsletters a month, with no time limit. After the first 14 days, though, it becomes a newsletter sender only. Autoresponders, automation, scheduling, reports, the website builder, webinars, courses and the API all switch off until you pay.
Collect contacts, send and automate, sell, then measure: one account, priced by list size.
Everything in GetResponse hangs off your contact lists. Forms, popups, landing pages, websites and webinar sign-ups feed contacts into lists. Newsletters, autoresponders and automation workflows send to them. Creator adds things to sell: courses, paid newsletters and paid webinars, with payments through Stripe or PayPal. Your plan decides which of those tools you get, and your list size decides the price: 1,000, 2,500, 5,000, 10,000, 25,000, 50,000 or 100,000 contacts on the self-serve plans.
New plan names, a shorter trial and a smaller free tier, while the $19 entry price stayed put.
GetResponse's pricing page has no change log, so the record below comes from Internet Archive copies of getresponse.com/pricing. The headline price at 1,000 contacts has been $19 a month since at least January 2024. Almost everything around it has moved.
| Date of copy | What the pricing page showed | What it meant |
|---|---|---|
| Jan 1, 2024 | GetResponse Free at $0 (500 contacts, 2,500 newsletters a month, website builder), Email Marketing $19, Marketing Automation $59, Ecommerce Marketing $119, MAX | The free plan had its own card and included the website builder |
| Jan 13, 2025 | Same three paid plans plus a separate Creator tab; monthly, 12-month (-18%) and 24-month (-30%) billing; 30-day trial | The last copy with the old plan names |
| Feb 4, 2025 | Starter, Marketer, Creator and Enterprise | The current line-up appears; 24-month billing gone from the cards |
| Oct 6, 2025 | Same plans; the trial is now 14 days | The Sep 6, 2025 copy still said 30 days |
| Feb 17, 2026 | Starter $16.15, Marketer $50.15, Creator $58.65 | A 15% price cut, back to $19, $59 and $69 by the Apr 1, 2026 copy |
| Oct 26, 2026 | Starter $19, Marketer $59, Creator $69; Enterprise custom | Same figures on the live page that day |
Three changes matter if you are choosing today. First, the free trial of paid features is half as long: 14 days instead of 30, from the autumn of 2025. Second, the free tier lost its website: in January 2024 GetResponse Free listed the website builder with 5GB of bandwidth, while the help center now says free accounts have no access to the website builder once the first 14 days end. Third, the top self-serve plan got cheaper. Ecommerce Marketing cost $119 a month at 1,000 contacts in the January 2024 copy and $97.58 a month billed yearly in the January 2025 copy; Creator, which the help center describes as the move for those customers, costs $69, or $56.58 billed yearly.
If you still pay for one of the old plans, GetResponse's Terms say price list changes do not apply to the Email Marketing, Marketing Automation, Ecommerce Marketing and Legacy plans, and that their limits and prices are shown only inside your account. The help center also warns that after an offer change, upgrades go only to the new plans.
What GetResponse shipped in 2026
The product side moved steadily. GetResponse's What's new page lists revenue attribution per email and per workflow (Apr 16, 2026), pre-built and ecommerce segments (Apr 30 and Aug 5, 2026), promo prices in product blocks (Aug 12, 2026), the GetResponse MCP for Claude and ChatGPT (Oct 5, 2026) and an open tracking consent setting for senders in France and Italy (Oct 23, 2026).
An old, privately held email company with a steady customer claim and no published financials.
GetResponse S.A. publishes no revenue or audited customer numbers; its investor relations page lists a single filing, the company's conversion notice of Jan 3, 2022. What it does publish counts different things, so each figure below keeps its own definition.
| Signal | Figure | What it counts |
|---|---|---|
| Customers | 350,000+ | GetResponse's claim on its home, about, pricing and investor pages; the about page timeline put it at 300K in 2013 |
| Company | Founded 1998; 300+ employees; 183 countries | About page; customers are said to be in 183 countries |
| Deliverability claim | 99% for 160+ countries | Home page claim; the method is not stated, and delivery is not the same as reaching the inbox |
| Independent inbox placement | 90.9% in Jan 2024 | EmailToolTester's average of five tests; 81.3% average across the providers it tested that round |
| Android app | 100K+ downloads, 4.1 from 3.8K reviews | Google Play US storefront; installs, not customers |
| iPhone app | 3.9 from 228 ratings | Apple App Store US storefront |
| Integrations | 150+ or 170+ | Home and about pages say 150+; the site menu says 170+ |
Two readings follow from this. GetResponse is not a fast-growing newcomer: its own timeline says 300,000 customers in 2013 and 350,000+ today. And with 300+ employees and a history going back to 1998 by its own account, it is an established vendor rather than a startup. For an email tool, where moving lists, automations and sender reputation is painful, that stability counts for something.
Good independent deliverability numbers, middling app ratings, and little public discussion.
For a product this old, public user evidence is thinner than you might expect. This review does not include ratings from review sites such as G2 or Capterra. What remains is store ratings, a long-running independent deliverability test and a handful of community comments.
The deliverability record is the strongest independent point in GetResponse's favor. In EmailToolTester's table, GetResponse scored 87.4% in January 2023, 91.3% in June 2023 and 90.9% in January 2024, above the 81.3% average of all providers tested in that last round. The caveats are real: the latest round is almost three years old, and inbox placement depends heavily on your own list and authentication.
“I was really excited to try out this app, but I cannot even use it!”
A login failure with Google and Microsoft sign-in. It is one of only two written reviews in 2025 in the US feed, and there are none in 2026.
Mixed: praise for support agents and value, complaints about slow technical support and an app that only edits basic text emails.
Pattern across the 2023 reviews; reviewer names are not used.
A commenter looking at a list of cheap EU tools said they expected GetResponse there and called the company greedy.
One comment on price; paraphrased because of strong language. Most Hacker News results for the name are about code, not the product.
Four plans, seven list sizes, and an 18% discount for paying a year ahead.
On getresponse.com/pricing as of Oct 26, 2026, every self-serve plan comes in list sizes of 1,000 to 100,000 contacts, billed monthly or every 12 months. Prices are net of tax. The page converts prices into your local currency (it showed Vietnamese dong to us), but accounts are charged in US dollars or euros; the dollar figures below are the ones in the page's own price data and in the Internet Archive copy captured the same day.
The free account in detail
The help center calls it “a Free account which is forever free”, and GetResponse's timeline dates it to 2021. During the first 14 days you can use premium features, including automation, webinars for up to 10 people and courses for up to 250 students (without selling them). After that, newsletters still go out, but autoresponders stop, workflows are switched off, scheduling, reports, HTML messages and templates are locked, and API keys stop working. The Terms add two conditions: one free account per customer, and an unused free account is disabled after 90 days. GetResponse also reserves the right to limit, change or stop the free service at any time, with or without notice.
The paid plans
Starter
a month at 1,000 contacts, or $15.58 billed yearly ($186.96 a year).
- Unlimited email sends
- 1 automation workflow
- AI generators: up to 3 uses
- Landing pages, forms, popups
- 3 users
Marketer
a month at 1,000 contacts, or $48.38 billed yearly ($580.56 a year).
- Unlimited automation workflows
- Abandoned cart, promo codes
- Sales funnels, web push
- Advanced segmentation
- 5 users
Creator
a month at 1,000 contacts, or $56.58 billed yearly ($678.96 a year).
- Everything in Marketer
- Courses: 500 students at 1,000 contacts
- Paid newsletters, website builder
- Webinars: 100 attendees
- 0% GetResponse transaction fee
Enterprise
Quote after a demo; also called GetResponse MAX. A 30-day pilot is offered.
- SMS, mobile push
- Transactional emails
- Dedicated IP, SSO
- Priority support
Every list size, in US dollars a month
| Contacts | Starter | Marketer | Creator |
|---|---|---|---|
| 1,000 | $19 ($15.58) | $59 ($48.38) | $69 ($56.58) |
| 2,500 | $29 ($23.78) | $69 ($56.58) | $79 ($64.78) |
| 5,000 | $54 ($44.28) | $95 ($77.90) | $109 ($89.38) |
| 10,000 | $79 ($64.78) | $114 ($93.48) | $134 ($109.88) |
| 25,000 | $174 ($142.68) | $215 ($176.30) | $249 ($204.18) |
| 50,000 | $299 ($245.18) | $359 ($294.38) | $414 ($339.48) |
| 100,000 | $539 ($441.98) | $599 ($491.18) | $690 ($565.80) |
Two smaller discounts exist. The help center offers an extra 10% for completing the Get Started Checklist, applied to payments for 12 months, which cannot be combined with seasonal promotions or the nonprofit discount of up to 50%. And GetResponse runs occasional sales: the Internet Archive copy of Feb 17, 2026 showed every price 15% lower.
Your list size and how many lists you keep matter more than the plan name.
Because GetResponse charges by contacts and sends are unlimited, the useful numbers are the price per thousand contacts and the jump between tiers. Four realistic setups, priced from the Oct 26, 2026 table:
| Setup | Plan and tier | Monthly | Yearly billing |
|---|---|---|---|
| Course seller, 900 subscribers, one list | Creator, 1,000 | $69 | $56.58 a month, $678.96 a year |
| Online shop, 8,000 contacts, cart recovery | Marketer, 10,000 | $114 | $93.48 a month, $1,121.76 a year |
| Newsletter, 4,000 subscribers, no automation | Starter, 5,000 | $54 | $44.28 a month, $531.36 a year |
| The same 900 people on 3 lists | Counted as 2,700, so Starter 5,000 | $54 instead of $19 | $35 a month more for no new people |
The last row is the one most worth avoiding. GetResponse's help center spells it out: “Each GetResponse list is treated independently. This means that if an email address is assigned to multiple lists, it counts as multiple contacts.” If you keep a list per lead magnet or per course, merge them and use tags or custom fields instead before your list grows into the next tier. Tags need Marketer or above; the help center lists tagging as not available on Starter.
Three more numbers help with planning. Moving Starter from 2,500 to 5,000 contacts raises the price from $29 to $54, an 86% jump for doubling the cap, so a list hovering around 2,500 is the most expensive place to sit. Marketer costs $35 to $60 a month more than Starter at every size. And Creator's premium over Marketer grows from $10 at 1,000 contacts to $91 at 100,000, so the course-and-webinar bundle is cheapest for small creators.
Read these before you import a list: how contacts are counted, when fees repeat, and why there are no refunds.
GetResponse's pricing page shows simple tiers. The Terms of Service and help center add the rules that decide your real bill. Each row quotes or closely follows the source.
| Rule | What the source says | What it means for you |
|---|---|---|
| What counts as a contact | Terms: the monthly total includes contacts stored, added, unsubscribed, deleted, rejected, not confirmed or inactive that month, and a contact on several lists counts per list | Deleting people mid-month does not lower that month's count |
| How the tier is set | Help center: billing follows the peak number of active subscribers and the total number of contacts added in the month | Adding 900, deleting them and adding 900 more counts as 1,800 added |
| Going over the limit | A List Extension Fee equal to the price gap to the tier you reached, charged at the end of the cycle; “This is not a one-time fee” | It repeats each month, even on yearly plans, until you remove the extra contacts |
| Above 100,000 contacts | $4 for every started block of 1,000 contacts, monthly, even on 12-month plans | 2,507 extra contacts cost $12 a month |
| Refunds | Help center: “GetResponse is a pay-as-you-go service. Therefore, we don’t issue refunds, even if you cancel immediately after your credit card is charged for the new billing period.” | Test on the free account first; a yearly plan is a 12-month commitment |
| Cancelling | Only in a browser, not in the mobile app, and only if you are within your list size and owe nothing | Trim the list and settle balances before you cancel |
| Downgrading | Only through the Support Team; “there is no option to perform a downgrade from a paid account to a free one” | Once you pay, the free account is gone |
| Sending from Gmail or Yahoo | Terms: GetResponse may switch your from address to getresponse | Set up and authenticate your own domain before you send |
| Price changes | Terms: a new price list applies to current accounts from the next billing period or on a plan change, after email notice or posting on the pricing page | A yearly plan protects your price only until renewal |
| Business use only | Terms: “The Service is a business-to-business service only.” | GetResponse contracts only with businesses; an individual signs up on behalf of their business |
| Add-ons in North America | Help center: “North American accounts may not have access to purchase or enable add-ons.” | In the US or Canada, plan for Marketer or Creator rather than Starter plus add-ons |
There is one softer side to cancelling. The help center describes a one-time offer shown before you close a paid account: a free month, a downgrade or a 60-day freeze on monthly billing, and two free months on yearly billing, where you still pay for the year but the next payment covers 10 months instead of 12. Paid accounts can also be restored with their data for 120 days after deactivation, free accounts for 30 days.
Six places where two GetResponse pages give different answers.
None of these changes the main decision, but each is worth confirming with GetResponse before you rely on it.
| Topic | One page says | Another page says |
|---|---|---|
| Live chat hours | Pricing page FAQ: live chat in English 7 AM to 11 PM, weekends 7 AM to 9 PM (GMT+1) | Help center plan and free account pages: 24/7 live chat in English; home page: 24/7 support |
| Creator webinar size | Pricing page and help center plan page: 100 attendees | Help center pricing explainer: webinars (300 attendees) |
| Webinars on Marketer | Help center monthly-cost page: webinars are available within Marketer and Creator | Help center plan page and pricing page: webinars only from Creator |
| Users on Starter | Pricing page and help center plan page: Starter includes 3 users | Help center pricing explainer: on Starter, multi-user access is a paid add-on |
| Integrations | Home and about pages: 150+ | Site menu: 170+ |
| Email support languages | Pricing FAQ: seven languages | Help center plan page: eight, adding Russian |
Start from what you need to automate and sell, then let your list size set the price.
The free account covers you, with a GetResponse badge on each email.
Starter at $19 a month (1,000 contacts) is enough.
Marketer, from $59 a month.
Creator, from $69 a month: $10 more than Marketer at small sizes.
Enterprise by quote, or a different tool.
Compare MailerLite and Brevo first.
The email editor is on every plan; real automation starts at Marketer.
GetResponse is built around two jobs: sending newsletters and running automated sequences. Every paid plan includes unlimited monthly sends, the visual email editor, templates, a welcome email series, signup forms, popups and landing pages. The AI email and subject line generators are capped at 3 uses on Starter in the pricing page's comparison table. GetResponse's Terms say its AI features currently use OpenAI, and that “The AI solutions we have selected ensure that the model does not learn from the content provided by the Customer.”
Automation is the dividing line between plans. Starter gets 1 custom automation workflow. Marketer unlocks unlimited workflows built from triggers and conditions, including abandoned cart, visited URL, purchase and event-based triggers, contact scoring and tagging. Dynamic segmentation is ticked for every plan, Starter included. In 2026 GetResponse added revenue attribution per email and per workflow (Apr 16), workflows that start from a segment (Aug 26), an assistant that suggests an automation template from a plain-language goal (Aug 31) and open tracking controls for senders affected by French and Italian guidance (Aug 17 and Oct 23).
| Capability | Starter | Marketer | Creator |
|---|---|---|---|
| Email sends | Unlimited | Unlimited | Unlimited |
| Automation workflows | 1 | Unlimited | Unlimited |
| Abandoned cart, promo codes | No | Yes | Yes |
| Sales funnels, web push | No | Yes | Yes |
| Tagging | No | Yes | Yes |
| AI email and subject generators | 3 uses | Yes | Yes |
| Users | 3 | 5 | 5 |
A short brand video from GetResponse's official YouTube channel (Sep 8, 2026) on its email and automation pitch, convert more customers and keep them coming back.
From a sign-up form to a sale, with a human check before anything goes out.
Here is how a small shop or course seller would typically use GetResponse, step by step, with the plan each step needs.
Creator turns GetResponse into a small course platform, with you as the seller of record.
Creator adds an AI course creator, a mobile app for students, premium (paid) newsletters, webinars and the website builder. Student limits rise with your list size, from 500 students at 1,000 contacts to 40,000 at 100,000, and the help center lists students enrolling in your courses among the ways you can trigger the List Extension Fee. GetResponse charges no transaction fee of its own on course sales; payments run through Stripe or PayPal, and the Terms say the fees those processors charge may be deducted from each payment. Webinars on Creator hold 100 attendees with 3 hours of recording storage on the pricing page; Enterprise raises that to 1,000 attendees and 20 hours.
The Terms make the roles clear: GetResponse is not the seller or merchant of record, you set your own prices and refund policy, and you handle the taxes on what you sell. If you want a platform that handles sales tax for you, GetResponse is not it.
An MCP server on every plan since Oct 5, 2026, plus a mature REST API.
GetResponse launched its MCP server on Oct 5, 2026. It connects your account to Claude, ChatGPT or another MCP client, and its help center says “GetResponse MCP is available on all GetResponse accounts at no additional charge.” The API documentation lists 20 tools: 10 for contacts and lists (for example contacts who did not open any message in the last few days), 6 for newsletters (read, create, update, create with AI content), 3 for newsletter statistics and 1 that creates a marketing campaign with a landing page, newsletter and welcome message. None of the listed tools is described as sending a message or deleting data.
The connection uses OAuth 2.0, so you sign in to GetResponse instead of pasting an API key, and “Actions run with the permissions of the GetResponse account you authorize.” GetResponse also advises against putting sensitive personal data into open prompts. If you are new to MCP, our Claude MCP connectors guide explains how connectors and permissions work on the Claude side. GetResponse also has a walkthrough of the ChatGPT connection on its YouTube channel (Oct 23, 2026).
The REST API (v3) allows 30,000 calls per 10-minute window, 80 calls a second and 10 simultaneous requests per user, according to its limits page. Two plan details matter here: on a free account, API keys work during the first 14 days and are locked after that, and the help center lists integrations such as Shopify, WooCommerce, Magento, PrestaShop, Stripe and PayPal Notifications among those that disconnect when a free account is not upgraded. For apps without a native integration, the pricing page lists Zapier among its integrations; our Zapier review covers what that costs.
An EU company with a short sub-processor list, a no-training promise for AI, and firm content rules.
GetResponse S.A. is based in Gdansk, Poland, and its Privacy Policy says the recipients of personal data are mainly in the European Economic Area, with transfers outside it for features such as chat and SMS and for Google's marketing and analytics services. Its security page claims PCI DSS certification, GDPR compliance, TLS 1.2+ encryption in transit, AES-256 at rest including backups and logs, and regular external penetration tests, and offers the PCI DSS certificate, the Data Processing Agreement, a pentest summary and SOC 2 related materials on request by email.
| Topic | What GetResponse publishes |
|---|---|
| Sub-processors (DPA Annex 3) | ClickMeeting (webinars; France, Germany, Poland), Google Cloud Poland (chats; USA, Belgium, Netherlands, Finland), Microsoft Ireland (AI course creator; EEA), Vonage Business (SMS; EU, Singapore, Australia, USA) |
| AI providers | Terms: OpenAI for AI features, Azure OpenAI for the course creator; input should not contain personal data; the model does not learn from your content |
| Data after you leave | Privacy Policy: kept 30 days after a free account and 120 days after a paid account is deactivated, then deleted from the main database and held encrypted in backups for another 120 days; the DPA lets you obtain a copy up to 60 days after deactivation |
| Inactive free accounts | Disabled after 90 days without use, restorable for 30 days through support |
| Open tracking | Per-message switch (Aug 17, 2026) and an account-wide consent setting (Oct 23, 2026) for opens |
| Who may use it | Businesses only; one free account per customer; no purchased or rented lists |
One gap is worth asking about. The Terms name OpenAI as a provider for AI features, but the sub-processor list in the Data Processing Agreement names only the four companies above. If you plan to paste customer data into AI tools, ask GetResponse how OpenAI processing is covered under your agreement.
What you may not promote
GetResponse's prohibited goods list rules out, among others, gambling, payday loans, make-money-fast schemes, adult content, weapons, nicotine, prescription and over-the-counter drugs, and “medical services, medical aid, medical assistance, medicines”. Cryptocurrency products need GetResponse's prior written permission. The prohibited practices list also bars “using the Landing Page Builder add-on to design websites or landing pages for third parties”, which matters for agencies building pages for clients inside one account. Health coaches and clinics should read the medical clause carefully before migrating.
Best for small sellers who want email, automation and pages from one company; weaker for pure newsletters and agencies.
| Work pattern | Why GetResponse fits or not | Likely plan |
|---|---|---|
| Course seller or coach with under 2,500 contacts | Courses, paid newsletters, webinars and a site for $10 more than Marketer; you handle taxes and refunds | Creator |
| Online shop on Shopify or WooCommerce | Cart recovery, product blocks, promo codes, revenue attribution | Marketer |
| Newsletter writer with a growing list | Works, but you pay for contacts and get little you need beyond sending | Starter, or compare MailerLite and beehiiv |
| Hobby list under 500 people | Free account sends newsletters with a badge | Free |
| Agency serving many clients | The landing page rule against building for third parties and per-account billing make it awkward | Ask GetResponse about agency terms first |
| Company needing SMS, transactional email or SSO | Only on Enterprise | Enterprise quote |
Eight things that could make GetResponse the wrong choice.
Each list counts a person again, and contacts added then deleted in a month still count toward that month.
The List Extension Fee comes back every month until the list shrinks, even on a yearly plan.
Paid periods are not refunded, even if you cancel right after a renewal charge.
One automation workflow, AI tools limited to 3 uses and no tags make it a newsletter plan.
Trial of paid features cut from 30 to 14 days in 2025; the website builder is no longer free after day 14.
Self-serve plans have no SMS or transactional email.
Support hours, webinar size and plan features differ between six pairs of GetResponse pages.
Store ratings of 3.9 and 4.1, few recent reviews, and the newest independent deliverability round is from Jan 2024.
- A real free tier for up to 500 contacts
- Unlimited sends on every paid plan
- Strong independent inbox placement in the 2023 and 2024 rounds
- Creator bundles courses and webinars cheaply at small sizes
- MCP and a mature API at no extra cost
- Pure newsletter writers chasing the lowest price per subscriber
- Agencies building pages for many clients
- Anyone who needs SMS without an Enterprise contract
- Health and medical businesses
Cheaper senders, deeper automation, or a newsletter-first platform: match the tool to the job.
Prices below come from each vendor's own pricing page on Oct 26, 2026. They are not like-for-like: some tools charge by contacts, Brevo charges by emails sent, and plan features differ. Treat them as a starting point for your own list size.
| Tool and when to pick it | Free tier | Paid plan shown |
|---|---|---|
| GetResponse You want email, automation, pages, courses and webinars from one vendor | 500 contacts, 2,500 newsletters a month | Starter $19 a month, or $15.58 billed yearly, at 1,000 contacts, unlimited sends |
| Brevo You have many contacts but send rarely | Free forever; up to 300 emails a day once approved | Starter $9 a month, or $8.08 billed yearly, from 5,000 emails a month (priced by emails, not contacts) |
| MailerLite You want a simple, low-cost newsletter and automation tool | 250 subscribers, 2,500 emails a month | Comfort $12 a month, or $10.80 billed yearly, at 500 subscribers and 5,000 emails a month |
| Mailchimp You want a large app ecosystem and accept send caps | Under 250 contacts | Standard from $20 a month after a 14-day trial, up to 6,000 emails a month at 0 to 500 contacts; an Essentials plan is also offered |
| ActiveCampaign Automation depth and CRM matter more than courses or webinars | No free plan shown; free trial | Starter from $15 a month billed yearly for 1,000 contacts, 10,000 sends a month |
| beehiiv The newsletter is the product: growth, ads and paid subscriptions | See the JAVIS beehiiv review for its plans | |
The short version: if you mostly send newsletters, MailerLite and Brevo show lower entry prices on their own pricing pages, and beehiiv is built around the newsletter itself, see our beehiiv review. If automation depth is the priority, compare ActiveCampaign, whose Starter costs $15 a month billed yearly at 1,000 contacts. GetResponse's case is strongest when you want courses, webinars, landing pages and automation from one vendor at a small list size.
This review has no affiliate links.
Every GetResponse link here goes straight to getresponse.com, its pricing page, its Terms of Service or its help center, without tracking parameters. The score, the drawbacks and the alternatives would be the same either way.
How this review was put together: GetResponse's pricing page with its plan comparison and FAQ, the price data behind it, help center articles on the free account, pricing, list size limits, refunds, cancellation, plan changes, payments and MCP, the Terms of Service, Privacy Policy, Data Processing Agreement, Anti-Spam Policy and prohibited practices lists, the security, about, investor relations and What's new pages, feature pages, the API and MCP documentation, GetResponse's official YouTube channel, Internet Archive copies of the pricing page from Jan 1, 2024 to Oct 26, 2026, the US App Store and Google Play listings, WordPress.org, Hacker News, EmailToolTester's deliverability test and the Brevo, MailerLite, Mailchimp and ActiveCampaign pricing pages, as of Oct 26, 2026. This review is not hands-on tested: it involved no account of our own, no free sign-up, no trial and no support contact, so nothing here describes GetResponse's editor, deliverability for your list or support from our own use. Screenshots show public pages only.
The tools around GetResponse: newsletters, websites, automation and AI connectors.
Each card opens a published JAVIS review, routed by where you are.
Questions people ask before committing
How much does GetResponse cost in 2026?
Per getresponse.com/pricing on Oct 26, 2026: Starter $19, Marketer $59 and Creator $69 a month at 1,000 contacts on monthly billing, or $15.58, $48.38 and $56.58 a month billed yearly. Prices rise with list size, up to $539, $599 and $690 a month at 100,000 contacts. Enterprise is quoted after a demo. Taxes are extra.
Is GetResponse free?
There is a free account for up to 500 contacts and 2,500 newsletters a month, with no time limit and no card. Paid features work for the first 14 days; after that it sends newsletters only, with a GetResponse badge.
Does GetResponse limit how many emails I send?
Not on paid plans: sends are unlimited and you pay by contacts. If you send from a free address such as Gmail or Yahoo, the Terms allow GetResponse to limit you to 50 messages a day until you use your own domain.
Can I get a refund?
No. GetResponse's help center and Terms say paid periods are not refunded, even if you cancel right after a renewal. GetResponse refunds a pro rata share only if it ends your subscription without cause.
Which plan should a course creator choose?
Creator. At 1,000 contacts it costs $69 a month, $10 more than Marketer, and adds courses for up to 500 students, paid newsletters, webinars for 100 attendees and the website builder.
Does GetResponse work with Claude or ChatGPT?
Yes. Since Oct 5, 2026 the GetResponse MCP connects your account to Claude, ChatGPT and other MCP clients on every plan at no extra charge, with tools for contacts, unsent newsletters, statistics and campaign creation.
Is my data stored in the EU?
GetResponse is a Polish company and says its data recipients are mainly in the EEA, with transfers outside it for features such as chat and SMS and for analytics. Its listed sub-processors for chats and SMS include locations in the USA.
Where this came from, and when.
Every price, limit, rule and rating in this review comes from the pages below, as of Oct 26, 2026 unless another date is given. Expand for the full list, the scoring method and what the review does not cover.
Show sources, scoring method and scope
Pricing: getresponse.com/pricing with its plan comparison table and FAQ, and the US dollar price data on that page (shown to us in Vietnamese dong); the Internet Archive copy of getresponse.com/pricing captured Oct 26, 2026 showing the same dollar prices; Internet Archive copies from Jan 1 and Sep 4, 2024, Jan 13, Feb 4, Mar 16, Apr 5, Jul 11, Aug 3, Sep 6, Oct 6 and Nov 9, 2025, and Feb 17, Apr 1 and May 20, 2026.
Help center (getresponse.com/help): Can I try GetResponse before I buy?; Does GetResponse offer a free trial?; What is the monthly cost of GetResponse?; GetResponse Pricing Plans; How does GetResponse pricing work?; What happens when I go over my list size limit?; What is the Contact queue and how does it work?; What is the GetResponse refund policy?; How to cancel my paid account?; How to change my subscription plan?; What payment methods do you accept?; How to connect GetResponse MCP to your AI application?
Legal: Terms of Service (valid as of Sep 24, 2026) with the prohibited practices, prohibited goods and termination lists; Privacy Policy (effective Jun 19, 2026); Data Processing Agreement with Annex 3; Anti-Spam Policy.
Product and company: getresponse.com home, about, investor relations, security, What's new, features, course creator, webinars, marketing automation, AI email generator, integrations and MAX pages; apidocs.getresponse.com pages on MCP and limits.
Video: GetResponse's official YouTube channel (linked in the getresponse.com footer, handle @getresponse): A1OO_7NNELA (Convert More Customers. Keep Them Coming Back, Sep 8, 2026) embedded; ZcUxxxZAKmE (Connect ChatGPT to Your Email Marketing, Oct 23, 2026) linked.
Independent evidence: US App Store listing and recent reviews for GetResponse App (id479252055); Google Play listing for com.implix.getresponse (US storefront, English); WordPress.org data for the GetResponse Official plugin; EmailToolTester's email deliverability test table (page updated Aug 5, 2026; latest round Jan 2024); Hacker News comment 48270772. No G2 or Capterra figures are used.
Competitors: brevo.com/pricing, mailerlite.com/pricing, mailchimp.com/pricing and activecampaign.com/pricing, Oct 26, 2026.
Images: screenshots of public pages taken on Oct 26, 2026 at 1280 by 800 pixels, some cropped; archived pages show the Internet Archive's copy with its toolbar. Faces, names and photos of individuals are covered with grey boxes or cropped out. JAVIS charts, tables and diagrams are labelled as such and computed from the figures above. Related cards use JAVIS's own featured images.
JAVIS Fit Score (67/100): an editorial composite scored out of 20 on five criteria. Price clarity 14: a full dollar price table for every list size and both billing periods, but the contact counting rules, repeating overage fees and six pairs of disagreeing pages take points off. Capability 16: email, automation, landing pages, a website builder, courses, webinars, an MCP server and a mature API, with SMS and transactional email held back for Enterprise and a thin Starter. Independent evidence 10: strong inbox placement in independent tests up to Jan 2024, but app ratings of 3.9 and 4.1, few recent reviews and no G2 or Capterra figures here. Terms, data and security 13: an EU company with a short sub-processor list, PCI DSS, encryption and a no-training promise for AI, against no refunds, business-only terms, price changes at renewal and the 50-a-day cap for free email domains. Cost and fit 14: competitive at 1,000 contacts and good value on Creator for small sellers, less so for pure newsletters. It is judgment, not a measurement.
What this review does not cover: the editor and automation builder in use, deliverability for your own list, support response times, Enterprise prices, and prices or taxes outside the US dollar figures shown.
